Artificial intelligence is rapidly transforming the education sector and reshaping how development partners engage with it. To ensure AI supports—not undermines—efforts to address the global learning crisis, education funders need more than awareness of new tools. They need a deeper understanding of the AI evidence landscape, practical experience integrating AI in real-world education systems, and the capacity to engage confidently…
EdTech Hub – Helpdesk Information Leaflet
How to Submit a Helpdesk Request FCDO Education Advisers, World Bank staff and UNICEF staff who work closely with ministries of education in low- and middle-income countries can request and receive short-term, discrete support from the EdTech Hub Helpdesk. Learn how to access this support below. If you’re not on our approved list for support, please return to the main…
Publications from EdTech Hub’s Helpdesk We publish most of our Helpdesk responses, providing the global EdTech community with access to evidence-informed guidance. Explore our Helpdesk responses in EdTech Hub’s evidence library or check out our curated resources below. How do we reach marginalised learners using EdTech during Covid-19? What are some good practices to support teachers to carry out remote…
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How can countries use EdTech to mitigate learning loss as schools reopen? The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. Technology-supported remedial programmes and accelerated learning programmes offer promise to improve learning outcomes. However, it…
How do we support the use of EdTech for girls? The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. In general, access to technology has been shown to be just as, if not more, empowering for…
How do we roll out a national distance learning platform? The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. In light of Covid-19, several education decision-makers have considered setting up a Virtual Learning Environment (VLE) to…
What do we know about the use of low-tech options for education? Radio, TV, mobile devices The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. A multi-modal and data-driven approach is well aligned with effective distance…
What are some good practices to support teachers to carry out remote learning? The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. There is significant evidence that teaching quality is one of the most significant determinants…
