How do we reach marginalised learners using EdTech during Covid-19? The evidence-backed advice below is one in a series of topics from the EdTech Hub Helpdesk. Here we summarise recommendations from our work with governments, World Bank, FCDO, UNICEF and other education decision-makers. Marginalised learners include girls, refugees, learners with special educational needs and disabilities (SEND), learners from low-income backgrounds,…
EdTech Hub Helpdesk We assist EdTech decision-makers by connecting them and supporting them to better utilise local knowledge on education technology, the latest global insights, and just-in-time support. 166+ million learners reached globally Growing impact with every Helpdesk request go to helpdesk knowledge base What is the EdTech Hub Helpdesk? EdTech Hub’s Helpdesk offers just-in-time, tailored support to those working…
Submitting a Helpdesk Request How to submit a request Are you an FCDO Education Adviser or World Bank education staff member? You are eligible to submit a request for Helpdesk support. After clicking “Submit a request”, you will be asked for a password. If you have not received a password from Ian Attfield (FCDO) or World Bank, please contact them.…

Regular readers will know about our Helpdesk, the on-demand support service we provide for FCDO advisers and World Bank staff to help them make evidence-informed decisions.
Since the onset of coronavirus, the Helpdesk team has responded to requests from 15 countries across Africa, Asia, and the Middle East to review and provide input on various COVID-19 response documents. Below we share a list of nine takeaways.
Most of these takeaways came out of the coronavirus-specific context, but they have wider relevance than just pandemic response. They’re good ideas for any education decision-makers to consider, at any time.
As countries around the world rapidly respond to the educational challenges posed by the COVID-19 pandemic many countries have begun to leverage technology to provide educational continuity. We at the EdTech Hub are working with many countries to help them design interventions to support learning during this crisis. The first question we are asked by our counterparts in these countries is: How can we design an effective COVID-19 education sector response plan?
Written by EdTech Hub Helpdesk Management Team
Amid one of the biggest global disruptions to schooling in living memory, countries are quickly developing distance education responses for students. The EdTech Hub’s Helpdesk is providing evidence-informed responses to requests for support from governments and their partners as they face this challenge.